Privacy Policy

Notice of your privacy rights

We, our, and us, when used in this notice, mean Corporate Investigation Bureau, Inc.
This is our privacy notice for our clients. When we use the words you and your we mean the following types of clients:

All of our clients who have a continuing relationship with us, utilizing services such as:

  • Debt Collection Assignments
  • Investigation Assignments
  • Litigation Management
  • Asset Identification
  • Receivables Management
  • Consulting, Training, Representation

We will tell you the sources for nonpublic personal information we collect on our clients. We will tell you what measures we take to secure that information. We first define some terms.

Nonpublic personal information means information about you that we collect in connection with providing a service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records.

An affiliate is a company we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us.

Ownership does not mean complete ownership, but means owning enough to have control.

A nonaffiliated third party is a company that is not an affiliate of ours.

The information that we collect

We collect nonpublic personal information about you from the following sources:

  • Information we receive from you on assignment documents
  • Information about your transactions with your customers
  • Information about your transactions with nonaffiliated third parties
  • Information about your transactions with us

The confidentiality, security, & integrity of your nonpublic personal information

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide service to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

Nonpublic personal information & affiliates

We may disclose nonpublic personal information about you. Here are the kinds of nonpublic personal information we may disclose to our affiliates:

  • Transaction and experience information from our account records:
  • Information about your transactions and experience with us, such as
  • Name
  • Address
  • Account activity

Federal law allows us to disclose the information listed above with our affiliates. You do not have a right to opt out of the disclosure of this information.

Types of Affiliates

We may disclose nonpublic personal information about you to the following types of affiliates:

  • Financial service providers, such as Banks, Insurance Agencies, etc.
  • Federal and/or state government regulating entities
  • Internal Revenue Service

Reasons For Disclosure

Here is why we may disclose nonpublic personal information about you to our affiliates:

  • To provide our clients with information about additional services.
  • To evaluate our total relationship with you and give you the best that relationship deserves.

Nonpublic personal information & nonaffiliated third parties

We will not disclose nonpublic personal information about you to anyone except as disclosed in this policy or as permitted and/or required by law.

Nonpublic personal information & trust customers

Notwithstanding anything to the contrary contained in this disclosure, we do not disclose any information gathered by our trust department with anyone except as necessary to complete authorized transactions or as permitted and/or required by law.

Nonpublic personal information & former clients

We do not disclose nonpublic personal information about former clients, except as permitted and/or required by law.

Outside marketing services

We do not disclose nonpublic personal information about clients to companies that perform marketing services on our behalf.

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Corporate Headquarters

800.263.9862
800.591.9238